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TheRefurbisher

French refurbishing workshop

Sell your phone at a fair price, with no nasty surprises.

You describe your device, we show a firm price. Prepaid shipping, transparent check in our workshop, transfer within 48 h. If the price ever changes, you are free to refuse. We send it back for free.

See every model we buy

  • Free quote, no obligation
  • Shipping paid by us
  • Free return if you change your mind
  • Free quote, no obligation
  • Shipping paid by us
  • Over 40,000 devices bought, €5M paid out

Four steps, and it's done

No hidden steps: you always know where your device is and where your money is.

  1. 1

    You describe the device

    About ten simple questions on the screen, body and battery. The price appears at the end: a real price, not a range.

  2. 2

    You ship it for free

    We send you a prepaid label and the steps to prepare the device. You pay nothing upfront.

  3. 3

    Our technicians check

    We verify point by point what you declared. You receive the details of what was found, line by line.

  4. 4

    You get paid

    If everything matches, the transfer goes out within 48 h. Otherwise, we offer a new price you are free to refuse.

“What if you lower the price on arrival?”

It's the number one worry, and a fair one. Here is our rule, no asterisk:

  • If the check confirms your description, we pay the announced price. No renegotiation.

  • !

    If we find something different, you receive the details of the differences and a new offer, with its reasons.

  • You refuse? We send the device back for free, unconditionally, with no processing fee.

What you would see, if it happens

What you would see, if it happens
ItemYouUs
ScreenPerfectVisible scratches
BodyFlawlessFlawless
Battery85% or more85% or more

A difference found, a written reason, and the choice is yours. That's the whole deal.

Your questions, our answers

Will I really get paid?
Yes, by bank transfer to the account you provide, within 48 h after the device check. Your bank details are only requested at that point, not before, since we have no need for them earlier.
What happens to the data on my phone?
Before shipping, we ask you to back up your data, then sign out of your iCloud or Google account and remove your SIM card. On arrival, the device is wiped in our workshop. This is also why a device still linked to an account cannot be bought back.
Who pays for shipping? And if I refuse the new price?
Shipping is on us: you receive a prepaid label. If you refuse our new offer, the return is also free. You pay nothing, in any case.
What if my phone is broken or no longer turns on?
We also buy back broken devices or ones that no longer start, at an adjusted price. Just answer the questionnaire describing the fault: the displayed price will take it into account.
How long does it take?
The quote takes two minutes. After that, most of the delay depends on when you post the parcel. Once the device arrives, the check and then the transfer happen within 48 h. You follow every step from the link received by email.
How do I track my trade-in?
As soon as you confirm, you receive a personal link by email. It shows progress in plain words (parcel received, diagnosis in progress, transfer sent), with no account or password to remember.

How much is your device worth today?

Two minutes to find out. Free, no obligation, and you send nothing until the price suits you.

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